Jessica Jackley, co-founder of Kiva, shares a beautiful, inspiring perspective on the power of tapping into a caring community. Kiva’s phenomenal success, she says, is not one of frictionless lending transactions ($150 million in microloans in $25 increments), but rather allowing people throughout the world to engage in one another’s stories. It’s a powerful and deeply personal talk, well worth 18 minutes of your time.
Much has been written of Las Vegas’s CityCenter, ranging from rapturous to scathing.
Reality lies somewhere in between, and I think Paul Goldberger may have nailed it best here.
For all of its modern architectural splendor and LEED credentials, from a planning standpoint CityCenter is no more urban—in the Holly Whyte walkable, accessible, inviting sense—than its kitschy neighbors up and down the Strip.
Or as Goldberger so eloquently puts it: “CityCenter is the Las Vegas you already know, but in modernist drag.”
Don’t get me wrong, the place is spectacular. It’s well worth visiting. I’m just not sure it’s worth emulating.
Photo credit: Trey Campbell
One of the defining characteristics of a community is that it establishes and enforces a set of social norms…as I recently experienced.
I was in San Francisco for a lunch meeting at Slanted Door, the über popular restaurant that anchors the Ferry Building, a marketplace for local farmers and artisan producers. When ordering food, we deferred to the connoisseur among us, a regular who seemed to know the menu by heart. When ordering drinks, we went solo, and I asked for a Diet Coke.
Oops. I might as well have ordered the baby seal appetizer.
After a pregnant pause, our waitress coolly informed me, “We don’t serve soda here.” And the italics are hers, not mine. She spat the word out, as though it left a vile taste in her mouth.
(In my defense, a guy at the next table had a plastic bottle of Diet Coke sitting out in plain view—smuggled-in contraband, I now realize. No matter. His heresy did nothing to mitigate my own.)
Awkward as that moment was, I love that they have a deeply held set of beliefs and values—and that they’re not shy about telling you when you’ve stepped on them. The waitress was saying, in effect, “Go get your fucking Diet Coke at McDonald’s. We stand for something here.”
I didn’t do an exhaustive search, but I’m guessing you can’t buy a Diet Coke anywhere in the Ferry Building. To do so would be an affront to their community of independently owned producers, suppliers and retailers, and to the like-minded customers who flock there.
I had the iced tea. It was exceptional.
Photo credit: mulmatsherm
Hugh McLeod writes:
Don’t you think we’re taking this whole Social Media thing a bit too seriously?
Put down that phone, and grab your kid, wife, boyfriend and remember why we’re here.
Exactly.
Right after I tweet this.
Experiential marketing is a process of mapping the “moments that matter” in people’s lives.
This Radiolab video reminds me of a simple truth.
They all matter.
On September 16th in San Mateo, The Vine will spend a day with wildly creative people—in a wildly creative environment—for a Business Reinvention Boot Camp.
As of today, just 10 seats remain available. Register here quickly before they’re gone.
SEEING WHAT’S NEXT: A BUSINESS REINVENTION BOOT CAMP
Thursday • September 16, 2010 • San Mateo, CA
Workshop 9:00am – 5:00pm, Reception 5:00–7:00pm
Fee: $395, includes program materials, lunch and reception
Designed and hosted by Jump Associates—advisers to world class companies like Nike, Target, GE and Harley-Davidson—this interactive workshop will help you apply hybrid strategy to rethink the challenges facing your business, break free of entrenched silos and barriers, and see new opportunities sooner (and more clearly) than others.
As you might expect from The Vine, place is integral to the experience. Recognized by the Wall Street Journal as one of the best workplaces in America, the “JumpSpace” is a dynamic, flexible, interactive environment—a living laboratory for creative, inspired and soulful work.
The Jumpsters put it this way: “Despite all of the wonderful progress that we’ve made in the past two million years, humans remain very much physical beings. We’re strongly affected by our surroundings. A great environment can lift us up, make us better at what we do, and inspire great thoughts. A lousy place can leave us depressed, tired and dull individuals, dying to go home.” (We couldn’t have said it better ourselves.)
Hope to see you there.
Here’s a bit of “social” web humor courtesy of Dan Piraro, aka Bizarro.
I saw this and laughed at the irony, then realized it’s closer to truth than I care to admit.
Somewhere along the way, the ease of digital interaction has made a simple phone call seem invasive, and a drop-in visit borderline stalking. For crying out loud, you can now use sites like Avoidr to see where your ‘not-friends’ are hanging out—so you can steer clear of them.
And so we applaud GOOD Magazine’s Candy Chang for creating a simple device that helps overcome this tendency and brings people back together.
Candy’s Neighbor Doorknob Hanger is a low-tech means of sharing resources with the people around you, whether offering or requesting. Cut out the card, hang it on your front door, and swap stuff.
Ostensibly it’s a non-intrusive way of saying, “Can I borrow…” or “If you ever need…”.
Its real purpose, I think, is deeper than that. It’s an ice-breaker for human contact.
Sad that we should need one.
Two talks from the recent TEDGlobal conference set the broader context of this topic perfectly. Both are highly recommended.
Ethan Zuckerman points out that even as the web makes our globe increasingly interconnected, most of us still source information and ideas from people who are just like us. (And he offers some suggestions and tools for how to change that.)
Matt Ridley demonstrates how, throughout history, the meeting and mating of ideas has massively accelerated productivity and innovation. As he puts it, more tantalizingly, this is what happens when ideas have sex.
Jonah Lehrer’s latest blog post, The Secret of Successful Entrepreneurs, brings this all into a modern business context.
In a 2007 study at Columbia University, executives were invited to a cocktail mixer and encouraged to network with new people. The vast majority of participants even declared that their primary goal was to meet “as many different as people as possible” and “expand their social network.” Not surprisingly, however, birds of a feather drank together. Investment bankers clustered with investment bankers, marketers with marketers, and so on. According to the researchers, “the only successful networker at the event was the bartender.”
To demonstrate the tangible benefits of a diverse social network, Lehrer cites a separate study by Princeton sociologist Martin Ruef. Interviewing over 700 Stanford Business School grads who had gone on to start their own business, Ruef noticed that most of these entrepreneurs had very homogenous networks—but a small subset had significantly expanded their circles.
“They didn’t just hang out with colleagues and close friends,” Lehrer writes. “Instead, [they] maintained a large number of ‘weak ties’ with people at different companies and from different backgrounds. Their social networks were varied and undirected, full of surprising interactions and ‘informational entropy.’ These entrepreneurs made a habit of hanging out with people who told them unexpected things; they chatted with acquaintances and struck up conversations with random strangers.”
Here’s where it gets really interesting. When Ruef analyzed the innovation levels of all the subjects (measured by patents and trademarks, with bonus points for entering an unexploited niche or pioneering new marketing methods), he found that those with wider networks were three times more innovative than their narrower peers.
By interacting with a wider range of contacts, they were exposed to a wider range of ideas and what Lehrer calls “non-redundant information.”
He concludes:
There is something unsettling about Ruef’s data. We think of entrepreneurs, after all, as individuals. If someone has a brilliant idea for a new company, we assume that they are inherently more creative than the rest of us. This is why we idolize people like Bill Gates and Richard Branson and Oprah Winfrey. It’s also why we invest in the meritocracy: We believe that we can identify talent in isolation.
But Ruef’s analysis suggests that this focus on the singular misses the real story of entrepreneurship. Unless we take our social circle into account – that collection of weak ties and remote acquaintances who feed us unfamiliar facts – we’re not going to really understand the nature of achievement. Behind every successful entrepreneur is a vast network.
If you don’t already have a “collection of weak ties and remote acquaintances” feeding you unfamiliar facts, you might want to think about cultivating one.
Congrats to our friend Steve Gross, who in 2008 put a charge into The Vine—first by getting us all dancing onstage, then with his stirring talk about the healing properties of joyfulness and play.
Grossie was recently honored with the 2010 Ruffled Feather Award at the Plymouth Rock Comedy Festival. The award recognizes the achievements of those who have positively “ruffled the feathers” of the world: socially, emotionally and optimistically through the use of humor and creativity.
A social worker by training, Gross founded Project Joy (now Life is good Playmakers) in 1989 as a nonprofit organization using play to strengthen and heal children whose lives have been deeply impacted by trauma. He and his team have just returned from Haiti, where they trained and equipped Haitian community leaders and childcare workers in the art of Playmaking.
“We understand the neurophysiology of trauma, but oftentimes we don’t understand the neurophysiology of joy and love,” Gross said. “Disaster response focuses on the negative. I’m not saying you ignore that. But what you pay attention to grows. If you work with children and all you talk about is fear, loss and sadness, and you don’t try to tap into joy you’re never going to help them heal.”
Kudos to you, Steve. We’re proud to call you our colleague and friend.
For people wondering what The Vine is all about, our website and other materials will tell you the (carefully crafted) story with background, characters, who-what-why, beliefs, purpose statements, etc. etc.
But if I distill it all down to its core, the raison d’etre for creating these gatherings (and now this online forum), it comes to this:
Inspired people create inspired places. And vice versa.
Very few businesses or entities, including the government, will influence people’s quality of life (for better or for worse) quite like community development. The places we create will either enhance or diminish the innate human desire for a sense of community and interconnectedness—to one another, to the built environment, and to the natural environment. Place affects people. People affect place. And so on.
From what people tell me (maybe they’re just being nice), The Vine has inspired quite a few of you over the years. The Pumpkin Festival collaboration between Newland Communities and Life is Good has raised nearly $1 million for children in need. The Ratkovich Company, moved by Dave Eggers’ unforgettable talk in 2007, built the 826 LA tutoring center in Echo Park. Actress/playwright Claytie Mason and musician/performer Rebecca Jackson have joined forces to create “The Wind and Rain,” a theatre piece hailed as “lovely, lethal and lyrical” by the San Francisco Chronicle.
And yet as much as The Vine may have given its members over the years, I can safely say you’ve given us more in return.
The circle continues.
Jeremy Rifkin—economist, prolific author, and adviser to EU governments—offers this fascinating and promising view of a possible future.
As he reasons: If empathy is wired into our biology, and technology is fostering a new global awareness and identity, isn’t it possible to rethink the human narrative as a single race writ large in a single biosphere? (Witness, for example, the rapid worldwide outreach to Haitian earthquake victims.)
The cynical response would be to brush this off as Pollyanna, a well intentioned but sappy notion a la Esperanto and “We Are the World.” After all, scientists, philosophers and theologians have been exploring and debating the root of human nature for millennia, and yet we still fight wars.
But that would be missing the point. What Rifkin does so effectively here is help us see who we are—and who we might become. It’s well worth contemplating.
We’re excited to announce the next two offerings in The Vine’s ongoing salon series (with more in the works for Spring ’11). Attendance at both will be limited to 50 participants. Registration is here.
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SEPTEMBER SALON: SEEING WHAT’S NEXT
Dev Patnaik, Jump Associates
Thursday • September 16, 2010 • San Mateo, CA
Workshop 9:00am – 5:00pm, Reception 5:00–7:00pm
Fee: $395, includes program materials, lunch and reception
This is not a new cycle. This is a new order. And the surest way to see the new opportunities that lie ahead—and move toward them with confidence—is through empathy, creativity and execution.
Jump Associates is one of the world’s leading growth strategy firms, helping companies (Nike, Target and GE among them) navigate uncertainty, create new businesses, and reinvent existing ones. And they especially like big, ambiguous challenges—the kinds of things you don’t know how to face, but can’t afford not to. Now they’re turning their considerable brainpower to the future of housing and community.
Jump founder Dev Patnaik is the author of Wired to Care, named one of BusinessWeek’s Best Innovation and Design Books of 2009. If you saw Dev’s keynote at PCBC, you got just a taste of what we’ll cover in this much deeper—and more hands-on—dive.
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OCTOBER SALON: IS AGRICULTURE THE NEW GOLF?
Hart Howerton Planners & Architects
Thursday • October 28, 2010 • Fairfield, CA
Workshop & Tour 10:00am – 5:00pm
Reception & Farm-to-Table Dinner 5:00–8:00pm
Fee: $395, includes program materials, lunch, reception and dinner ($345 without dinner)
“Only 17 percent of people living in golf course communities play golf more than once a year. Why not grow food?”
Andrés Duany first posed that question, and now the innovative thinkers at Hart Howerton are making it happen in a remarkable project that combines new development, existing agriculture, and new models of public/private collaboration. The answer turns out to be an intriguing glimpse into a possible future of life in America.
Combining new development with existing agriculture brings promise as well as pitfalls. The team behind Solano County’s Middle Green Valley Specific Plan and its successful public/private partnership will highlight lessons learned for anyone interested in the revitalization of local agriculture—built upon complementary development models for landowners, developers, designers, land use specialists, regional agencies, and financial institutions.
A fabulous Farm-to-Table evening event showcasing many of the products of the local foodshed will conclude the day.
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The Vine 2010 Salon Series is sponsored by Target
Speaking of New Yorker covers, this week’s is particularly apt.
Enlarge the image and you’ll see that each person is plugged into his or her own private world of headsets—except the for the ones who are trying to get their attention: the musician, the protester, the soapbox guy, the (Barney-costumed) leaflet distributor, and the baby.
Calls to mind the great quote from Herbert Prochnow: “A city is a large community where people are lonesome together.”
It’s not an indictment of cities.
It’s a commentary on us.
As a parting thought…if I may attempt to wrap the themes of “city” and “community” into a shameless plug for PCBC…I’m hoping to catch up with many of you in San Francisco next week, where our own little community will most assuredly not be lonesome together. See you soon.
Inspired by Saul Steinberg’s famous 1976 New Yorker cover, Hugh MacLeod offers this astute commentary and cartoon (click to enlarge) on parochialism.
“It’s often tempting to mistake the tiny little world you currently live in, with the big ol’ world you actually live in. We all do it to some extent, our brains are simply not big enough to take in everything this planet has to offer. I’ve lived in many worlds that are just as myopic as any in Silicon Valley. The New York advertising world. The UK wine trade. The blogosphere. You probably have, too.
My pet name for this human phenomenon is ‘Microcosmosis’. Confusing one’s own little patch of ground with reality etc.”
No one sees the nuances of culture quite like the native who returns after spending time abroad. Peter Hessler brilliantly captures this experience in a funny and fascinating piece for The New Yorker (free subscription required to access the article). Witness too David Brooks’ Bobos in Paradise and Bill Bryson’s I’m a Stranger Here Myself.
Jonah Lehrer, writing for McSweeney’s on the cognitive benefits of travel, helps explain the neuroscience behind why this is so.
New research indicates that getting away, regardless of where you go, stimulates creative thinking. It allows us, as Proust would say, to “see with new eyes.” This is because when we’re in our day-to-day environment, we tend to contemplate our circumstances in concrete, fixed ways. Problems that seem close, whether physically, temporally or emotionally, have a way of constricting our thoughts and limiting our range of potential solutions.
Conversely, the experience of travel—of escaping our familiar environment and all of the associations that we attach to it—frees up ideas and possibilities that we’d previously (and unconsciously) suppressed.
Lehrer writes:
“The experience of another culture endows us with a valuable open-mindedness, making it easier to realize that a single thing can have multiple meanings.
Seasoned travelers are alive to ambiguity, more willing to realize that there are different (and equally valid) ways of interpreting the world. This, in turn, allows them to expand the circumference of their ‘cognitive inputs,’ as they refuse to settle for their first answers and initial guesses.
This increased creativity appears to be a side-effect of difference: we need to change cultures, to experience the disorienting diversity of human traditions. The same details that make foreign travel so confusing—Do I tip the waiter? Where is this train taking me?—turn out to have a lasting impact, making us more creative because we’re less insular. We’re reminded of all that we don’t know, which is nearly everything; we’re surprised by the constant stream of surprises. Even in this globalized age, slouching toward similarity, we can still marvel at all the earthly things that weren’t included in the Let’s Go guidebook, and that certainly don’t exist back home.”
Lehrer suggests that we are an innately migratory species. According to the U.S. Bureau of Transportation, the large majority of trips over 50 miles are non-business, ie they’re taken by choice. So why is it we’re voluntarily subjecting ourselves to cramped airplanes, long security lines, surly TSA agents and lousy food?
“We travel because we need to,” he concludes. ”Because distance and difference are the secret tonic of creativity. When we get home, home is still the same. But something in our mind has been changed, and that changes everything.”
Photo credit: danorbit
